A regulator requests documentation covering four years of maintenance procedures at a generation site. Three people across two teams spend the next four days assembling the response. They search six SharePoint sites, two network drives, and an email archive. They’re not sure they’ve found everything. The senior engineer who managed that site retired last year, and the filing system went with him.
Cortex connects to all of these sources simultaneously — SharePoint, network drives, email servers, legacy databases, cloud storage — in read-only mode. It ingests every file format: text documents, PDFs, spreadsheets, engineering drawings, scanned inspection reports, presentations, audio, video. It reads them, comprehends them, and maps every entity, every topic, every relationship into a knowledge graph where documents are connected not just by keywords but by meaning.
Any authorised user can then ask a question in plain English. The answer comes back in seconds, with citations to the specific documents and specific passages that support it. Not a list of search results. An actual answer, traceable to source. If the answer doesn’t exist in the corpus, Cortex says so — it does not fabricate.